Privacy Policy

ISMB Lending Services.
SEC Registration No.


ISMB Lending Services (ISMB Loans) recognizes the importance of data protection and security of personal and sensitive information that we collect from you, our valued clients in accordance with the Data Privacy Act (RA 10173), its Implementing Rules and Regulations (IRRs), as well as National Privacy Commission Issuances.

ISMB Loans may ask you to provide certain information by which you can be personally identified when using our website and/or mobile applications, application thru our branches and/or communication with our employees or authorized representatives. We are giving you the assurance that any and all information collected in such manner will only be used in accordance with the terms in this Privacy Policy. This Privacy Policy informs you of our privacy practices and describes the way we may collect, use, protect, store, disclose, and dispose information.

Users (hereinafter referred to as “User”, individually, and “Users”, collectively) of the website ismblending.com (hereinafter referred to as “Website”) are provided with the appropriate technical resources so that, prior to the voluntary completion of User Data, Users can access this Privacy Policy and any other relevant information on the Protection of User Data.

This Privacy Policy is applicable to any User of the aforementioned Website, Mobile and/or offline/branch application by any applicant for a loan with ISMB Loans, so Users are advised to review it periodically for updates that are implemented on a regular basis.

The User is advised to read this Privacy Policy intently. After reviewing the terms and conditions herein, User is given the choice to agree or disagree to such terms and conditions. Note that disagreeing to the terms and conditions would mean that ISMB Loans cannot proceed with the processing of your loan application.

DEFINITION OF TERMS:

  • Personal Information refers to any information, whether recorded in material form, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify an individual.

  • Sensitive Personal Information  refers to personal information about an individual's race, marital status, age, colour, and religious, philosophical, or political beliefs; health, education, genetic information, sexual life or involvement of a person in a legal proceeding. It may also include, social security numbers, health records and licenses, pin codes and account numbers.

  • Privileged Information  refers to any form of data, which, under the Rules of Court and other pertinent laws constitute privileged communication

  • Data Subject / User  refers to an individual whose Personal, Sensitive or Privileged information is processed.

  • Processing refers to any operation or any set of operations performed upon personal, sensitive and privileged information including but not limited to the collection, recording, organization, storage, updating or modification, retri, consultation, use, consolidation, blocking, erasure or destruction of data. Processing may be performed through automated means, or manual processing if the personal data are contained or are intended to be contained in a filing system.

  • User Data  refers to the Personal, Sensitive or Privileged Information of a Data Subject/ User.

The processing of personal, sensitive and privileged information is generally prohibited to be processed without User's consent.

PERSONAL / SENSITIVE INFORMATION WE MAY COLLECT

  • Full Name

  • E-mail address

  • Gender

  • Birthday

  • Telephone/Mobile number

  • ID Type and Number

  • Residential Address

  • Employment Status and Position

  • Company / Business Name, Address and Contact Number

  • Monthly Income

  • Business Permit Details

  • Name of Relatives and Contact Number

  • Name of co-workers or designated references or guarantors and contact number

  • Bank Name

  • Bank Account number

  • Information ISMB Loans receives when making a decision about the data subject; data subject’s loan or application (including information collected from credit bureaus or other sources); details of the loans the data subject have and have had with us and all transactions; details of when the data subject contacted ISMB Loans and when the latter contacted the data subject; mobile device data and access (such as device ID or other device identifiers, type of device, device operating system, device settings, user account information for data subject’s mobile device, or mobile app store account, information about mobile network provider, device specifications); social media account details, geolocation data (such as approximate mobile device location, time zone setting); phone data, metadata, SMS metadata, types and nature of mobile applications found or installed on data subject’s mobile device); mobile app usage data (such as traffic volume, mobile app usage) and telecommunications usage data or “telco usage score,” and any other information which ISMB Loans reasonably need to make decisions about the data subject’s loan application or fulfill regulatory obligations.

I.General terms

  • This Privacy Policy is valid in relation to all User Data received by ISMB Loans from the natural person holding such User Data at the time of using or attempting to use the services of ISMB Loans, including contracting loans.

  • User accepts this Privacy Policy through the use of the website, branch application and communication with employees and authorized representatives of ISMB Loans and gives consent for the collection, processing, use, storage and transmission of the User's Data in the formats prescribed by the applicable Philippine laws and regulations as well as this Privacy Policy.

  • The purpose of this Privacy Policy is to respect the Users' rights to the User Data in relation to the collection, use and processing of such User Data by ISMB Loans.

II.User Data

  • Collection of User Data is done through several sources:
    -by virtue of the registration on the Website
    -upon completing the loan application form thru Website or Offline/ Branch Application
    -by virtue of communication with ISMB Loans employees or representatives;

  • User Data are both Personal and Non-Personal Information:
    -Personal Information is any information from which the identity of a User can be reasonably and directly ascertained, or when put together with other information would directly and certainly identify an individual, such as name, gender, date of birth, address, telephone/mobile number, email address, proof of identification, etc. It also includes information about:
    -Non-Personal Information Information is any information that does not identify the User individually, and includes statistical and analytical data, and anonymous and aggregate reports.
    -The User has the duty to inform ISMB Loans of any change in the information provided, in order to keep it updated and avoid errors.
    -Users shall also consent and grant access to the following information, consistent with the fraud prevention measures required by the Bangko Sentral ng Pilipinas and Anti-Money Laundering Council (AMLC): (1) Location to check and verify client’s address and approximate physical location; (2) Contacts – Users shall be required to nominate their References and Guarantors to validate their character, ensure correctness of disclosed information, and ensure faithful compliance to the loan agreement; and (3) Camera – To ascertain client’s identity during the conduct of ‘Know Your Client’ activities.
    -The information freely disclosed to ISMB Loans shall be used by ISMB Loans only for the purposes for which it was disclosed and it shall be securely stored. Nothing in this provision allows ISMB Loans to disclose the collected personal information to third parties without the express consent of the user, except those to which were expressly provided in this Privacy Policy Statement. Neither DIGIDO shall use the collected information for advertising purposes.

III.Purposes of User Data Processing

User Data may be treated, collected, used and processed by ISMB Loans among others for the following purposes:

  • Verify the User's identity;

  • Manage the provision of services being offered, such as processing the loan application or rendering the loan credit decision, among others;

  • Evaluate the User's credit standing through external credit report providers and bureaus

  • Contact the User

  • Contact the User's indicated references in the event that the User cannot be contacted

  • Transfer the loan proceeds

  • Manage, collect and recover User's outstanding loan either thru ISMB Loans or external collection agencies, lawyers or third party service providers

  • Update the information regarding the loan granted

  • Enhance the User's customer experience and improve, develop and determine customized products to meet customer preferences and needs

  • Send commercial or marketing communications on the products and services

  • Improve the service and contents of the service through statistical analysis and market research

  • Abide by any safety, security, public service or legal requirements and processes

  • Process information for statistical, analytical, and research purposes

  • Analyze, validate, and evaluate financial documents submitted, to establish credit worthiness of the client and determine potential risks. This includes sharing of user’s personal data and sensitive personal information to Third-Party Service Providers (TPSPs) such as JuicyScore (https://score.jcsc.online) and for risk profiling, risk scoring, identity verification and validation, and fraud detection and/or prevention, using automated-identity verification systems

  • Any other purpose expressly provided in the Loan Application Form and/or in the General Conditions as well as in the Promissory Note / Disclosure Statement.